About RPM.
Founded in 2009 to solve a specific problem: small and mid-sized cable operators needed serious DOCSIS provisioning infrastructure, but the available options were either enterprise platforms priced for tier-1 MSOs or hobbyist tools that broke under real load.
Existing platforms were bloated, slow, and expensive. RPM started as a focused alternative.
Seventeen years later, the platform manages provisioning and monitoring for over 10,000 subscribers across multiple independent operators. It's grown one feature at a time, in response to real operational problems, in production environments where downtime costs money. It was built with speed and ease-of-use in mind, with pricing small MSOs can afford.
The operator-engineer model.
The person who builds the platform also operates a network. That sounds like a small detail, but it shapes everything. Features don't get added because they sound good in a sales meeting - they get added because they solved a problem at 11 PM on a Tuesday. The roadmap is driven by what actually breaks, what actually scales, and what actually matters when you're trying to run a clean plant.
Behind RPM.
JP Douros has been working in ISP infrastructure since 1999, with most of that time spent in network operations and DOCSIS provisioning. RPM started in 2008 as the in-house provisioning system for cable headends he managed; the LLC was formed in 2009 when other independent operators asked if they could run it too.
Seventeen years later, JP still writes the code, answers the support calls, and runs network operations on the same kinds of plants RPM is deployed in. Provisioning is the product, but it's built and maintained by someone whose day job is keeping real networks online.
Based in Colorado. Reachable directly.
Independent by design.
RPM is privately held, has never taken outside investment, and isn't for sale. That's a deliberate choice. The independent operators who depend on this platform deserve to know that the company behind it isn't going to be flipped to a roll-up the moment the offer gets attractive enough.
Have a question?
Calls and emails go directly to the owner-operator. No front desk, no SDR, no qualifying call.
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